DUBLIN–(BUSINESS WIRE)–The “Connected Consumer Survey 2020: Mobile Customer Satisfaction in the Middle East” report has been added to ResearchAndMarkets.com’s offering.
The analyst results suggest that operators should improve the functionality and utility of their digital channels.
This report focuses on aspects of the Connected Consumer Survey that relate to the behaviour, preferences and plans of smartphone users in the Middle East. In particular, it focuses on customer satisfaction, churn and retention-related aspects of mobile services. The survey was conducted in association with On Device Research.
This report provides:
- Insights into the main drivers of mobile customer experience and